Urban Balance is an insurance-friendly practice. Many other practices either do not accept insurance or simply furnish their clients with receipts for them to submit to their insurance companies, which can lead to claims being denied, incorrectly processed, or covered at a lower out-of-network rate.

UB accepts most insurance plans and has an internal Billing Department that checks benefits, requests authorizations and submits claims on the client's behalf, making therapy and counseling become accessible and affordable. We believe this affordability enables clients to stay in treatment until they have achieved their goals and have succeeded in therapy.

Urban Balance accepts most insurance and has therapists on staff who are contracted as in-network providers with numerous insurance and EAP (Employee Assistance Program) companies.

Most insurance plans will cover outpatient mental health and substance abuse treatment and new mental health parity laws are increasing benefits and coverage. Your co-payment and the number of sessions allowed per year depends on your particular plan. UB's Billing Specialist will check your benefits, request authorizations, and submit claims on your behalf. Co-payments can be made by cash, check or credit card for our clients' convenience.

If your benefits include EAP sessions, these visits are free to you. The number of visits depends on your employer's plan (usually EAP benefits range from 1 to 8 sessions). EAP visits may be used for assessment, brief treatment, and transition to ongoing therapy under insurance as needed.

If insurance coverage is limited or is maximized, UB also offers a sliding fee scale based on income. The lowest fee we can accept is $65 per session. Receipts for flexible spending accounts may be furnished upon request, which can help clients use pre-taxed money for therapy expenses.

Please contact Urban Balance at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

Beth Dicklin

Urban Balance Billing Specialist

Beth has more than a decade of experience as a billing specialist and manager for major healthcare organizations. She utilizes state of the art software for filing and following up on claims to assist UB clients get the maximum coverage through their insurance. Beth has support staff who check client benefits and alert UB therapists of client co-payments and coverage information. Beth takes pride in providing reliable, consistent and quality billing services for UB.