Lori Hall, LCSW has been providing professional, confidential counseling services to individuals, couples and families since 2001. Her mission is to give her clients the tools they need to improve their relationships and better reach their goals. This mission first led her to found her own successful practice, then to co-found Urban Balance, LLC, where she continues to grow the counseling practice into new locations. Her therapeutic style is interactive and goal oriented. She uses a client-centered approach that starts by identifying client strengths. She specializes in relationship issues, low self-esteem, depression, anxiety and life transitions. Previously Lori has worked for a national Employee Assistance Program where she provided HR management consultation. Lori completed her undergraduate studies at DePaul University, and earned a Masters of Social Work at Loyola University.

Joyce Marter has been in private practice as a Licensed Clinical Professional Counselor (LCPC) since 1998 and specializes in treating mood disorders, anxiety, self-esteem concerns, relationship issues, infertility and addiction.  She has extensive experience providing psychotherapy for individuals, couples and groups coping with mental health issues, relationship challenges and chemical dependency.  Her expertise extends to the workplace where Joyce provides organizational development services, executive coaching, and wellness seminars.  Joyce was selected by Northwestern University as a supervisor for Master's level therapists-in-training.  She graduated from The Ohio State University with Honors and earned a Masters of Arts in Counseling Psychology from Northwestern University.  Joyce interned at The Family Institute, a renowned training facility for marital and family therapy.  She was awarded Distinguished Alumni of the Year by the Masters in Counseling Psychology Program at Northwestern University in 2008.